Questions, answered
What do I need to share?
Your first name and date of birth. If someone else is involved you can add their first name (and birth date if you know it). A short note is welcome but never required.
How and when is it delivered?
By email, usually within a few minutes of payment, to the address you enter at checkout. The email has a link to your private reading page, where your full reading is. If anything delays it, we keep retrying automatically, and you can reply to your confirmation email for help. Keepsake readings also have a button to save your reading as a PDF.
How does the follow-up question work?
Deep Dive readings include one follow-up and Keepsake readings include two. Standard readings don't include follow-ups. Your reading page has a box where you can ask about anything in your reading, for up to 14 days after delivery. Answers are saved on your page, and we email you a link when they're ready.
What is the Cosmic Profile?
A short profile worked out from your birth date: your sun sign and numerology Life Path number. Deep Dive and Keepsake readings also include your Personal Year number and tarot birth card. It sits alongside your reading for extra context.
Will it predict exact events?
No reading can promise fixed outcomes. This one speaks to energetic patterns, likely directions and guidance. Your choices and timing still shape what happens.
Is it really personal?
Yes. Each reading is generated individually from the name, birth date and details you share. Nothing is pre-written or copied between buyers.
Is my information private?
Your details are used only to prepare and deliver your reading, and they are never sold. We share them only with the service providers that help us take payment, create your reading and send email. We delete your details and reading from our site 30 days after delivery, so please save a copy.
Is there an age limit?
Readings are for adults 18 and over.
Can this replace professional advice?
No. For medical, legal, financial or mental-health concerns, please speak with a qualified professional.
Can I get a refund?
Yes. If you are not happy with your reading, email us within 30 days of your purchase for a full refund. Prefer a different reading? We will refund this one so you can order the one you want. See our refund policy.